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From371US$ /night
Check-in
22Mar2026Select date
Check-out
23Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ul. Sw. Jana 15, Krakow, Poland, 31-017
-
Steps from the Old Town
Perfect
9.4
9.6
/10
4.6
4.6
/5

H15 Palace, A Luxury Collection Hotel, Krakow features 70 individually decorated rooms and extensive wellness facilities, including a sauna and indoor pool. This 5-star hotel provides a coffee shop, dry cleaning services, and a bar, all situated in a historical setting.

Rooms & Amenities

Rooms include air-conditioned accommodations equipped with a desk, coffee machine, minibar, and flat-screen TV. Thoughtful touches such as pillow menus and bathrobes are also provided.

Dining & Nearby Options

Nearby dining options include Gossip Cafe and Hard Rock Cafe, both within 0.5 kilometers. Guests can also experience room service and relax at the hotel bar.

Leisure & Activities

The wellness area features a hot tub and saunas, alongside the fitness center. Guests can enjoy leisure activities such as boat tours in the vicinity.

Services & Transportation

The hotel provides a 24-hour front desk and can arrange airport transfers to John Paul II International Airport, located 10 kilometers away. Safety features include a smoke detector and security system.

“H15 Palace impressed me with its seamless blend of historical charm and modern luxury, a rare feat in a city as rich in history as Krakow. The integration of a full-service spa, complete with a pool and hot tub, into such a historical setting elevates the experience beyond the typical luxury hotel. It stands out as a refined retreat in the heart of the Old Town.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

H15 Palace, A Luxury Collection Hotel, Krakow offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic King Room
2 persons
345 sq. feet 
1 King-size bed
Classic Twin Guest Room
2 persons
345 sq. feet 
2 Single beds
Twin Junior Suite
2 persons
400 sq. feet 
2 Single beds
Junior King Suite
2 persons
400 sq. feet 
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

H15 Palace, A Luxury Collection Hotel, Krakow offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Hiking

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

H15 Palace, A Luxury Collection Hotel, Krakow, boasts remarkable dining options that entice the palate with diverse culinary delights. Guests can experience the vibrant atmosphere of modern bistros and the elegance of European dining, creating an inviting backdrop for indulgent meals and relaxed evenings.
H15 Palace, A Luxury Collection Hotel, Krakow Restaurant photo The photo shows the interior of a stylish bar or restaurant with a unique architectural design. The ceiling is a series of large, arched vaults made of a warm, textured material, possibly plaster or concrete. These arches create a sense of spaciousne
H15 Palace, A Luxury Collection Hotel, Krakow Restaurant photo The photo shows a cozy and stylish corner of a room, likely a hotel lobby or lounge area. The color palette is warm and inviting, featuring creams, browns, and black accents.

The main focus is a curved sofa with a black and white striped backrest an
H15 Palace, A Luxury Collection Hotel, Krakow Restaurant photo The photo shows the interior of a stylish bar with a distinctive architectural design. The ceiling is vaulted and made of a light-colored stone or concrete, giving the space an old-world charm. Large, arched windows are visible along one wall, lettin

Bistro The Hours

International
Ambiance
Contemporary and open, perfect for socializing or unwinding after a day of exploration.
Key Offerings
Enjoy a range of international dishes tailored for lunch, dinner, and cocktail hour, complemented by a selection of refreshing drinks.
Reservation
Not needed.
Open daily from 14:00 to 22:00.

Restauracja Artesse

European
Ambiance
Sophisticated and intimate, ideal for a romantic dinner or a special occasion.
Key Offerings
Dinner service featuring exquisite European cuisine designed to please the sophisticated palate, with an emphasis on seasonal ingredients.
Reservation
Recommended.
Open Thursday to Saturday from 17:00 to 23:00.

H15 Palace, A Luxury Collection Hotel, Krakow Location

Ul. Sw. Jana 15, Krakow, Poland, 31-017
Map view
Ul. Sw. Jana 15, Krakow, Poland, 31-017
Nearby
Monument
Grunwald Monument
900 ft
Restaurants
Gossip Cafe 2
0 ft
Zwierzyniecka 4
Pracownia Piwa
100 ft
ul. Kasztanowa 31
Cyrano de Bergerac
600 ft
ul. Slawkowska 26
The Mexican
700 ft
ul.Florianska 34
Galicyjska Restaurant
400 ft
ul. Pijarska 9
Piwnica Pod Zlota Pipa
800 ft
ul. Florianska 30
Vesuvio
800 ft
ul. Florianska 38
Dobry Kumpel Pub
700 ft
Florianska 47
Restauracja Szlachecka Miod i Wino
400 ft
ul. Slawkowska 32
Explore Krakow
Explore Krakow
Top Attractions
Activities
Dining
Entertainment
Wawel Royal Castle
Wawel Royal Castle
25 minutes walking
Wawel Royal Castle offers stunning architecture and rich history. Explore beautiful gardens and impressive exhibits.
Main Square
Main Square
8 minutes walking
A vibrant center, Main Square features historical buildings, street performers, and delightful cafes. Perfect for people-watching.
Collegium Maius Great College
Collegium Maius Great College
13 minutes walking
Home to the Jagiellonian University, this 14th-century college boasts fascinating exhibits and an enchanting courtyard.
Saint Barbara's Church
Saint Barbara's Church
8 minutes walking
Saint Barbara's Church is a stunning Gothic masterpiece known for its exquisite interior and beautiful stained glass windows.
Papugarnia Amazonia
6 minutes walking
Papugarnia Amazonia offers an exotic pet experience with colorful parrots. Great for families and interactive fun.
Krakow Walking Tours
10 minutes walking
Guided walking tours present Krakow's rich history and architecture. Highly recommended for culture enthusiasts.
Botanic Garden of the Jagiellonian University
25 minutes walking
Perfect for relaxation, this peaceful garden features diverse plant life and scenic walking paths amidst natural beauty.
Krakow Bike Rentals
10 minutes walking
Bike rentals available nearby for exploring the city. Suitable for thrill-seekers wishing to venture along the Vistula River.
Cyrano de Bergerac
Cyrano de Bergerac
2 minutes walking
This cozy spot serves French cuisine with a romantic atmosphere. Known for its duck confit and extensive wine selection.
Galicyjska Restaurant
Galicyjska Restaurant
2 minutes walking
Specializing in traditional Polish dishes, Galicyjska features a rustic vibe and hearty options like pierogi and bigos.
The Mexican
The Mexican
3 minutes walking
This vibrant restaurant offers authentic Mexican flavors, with popular dishes like tacos and enchiladas in a lively setting.
Pracownia Piwa
Pracownia Piwa
1 minute walking
A relaxed atmosphere with a wide selection of craft beers and light bites, perfect for unwinding after a day of activities.
Krakow Philharmonic
10 minutes walking
Offering classical music concerts, Krakow Philharmonic features a grand venue with regular performances worth experiencing.
Comedy Club Krakow
10 minutes walking
This lively venue hosts weekly comedy shows featuring local and international acts, providing an enjoyable night out for all.
Jazz Club
10 minutes walking
A chill atmosphere with live jazz music, perfect for couples and solo travelers looking for a sophisticated night out.
Cinema Pod Baranami
8 minutes walking
This historic cinema showcases indie films and special screenings, ideal for film buffs seeking a unique viewing experience.

Getting around
City Centre
Krakow5 min  ·  1400 ft
Airports
John Paul II International Airport Krakow-Balice (KRK)25 min  ·  10.2 mi
Katowice International Airport (KTW)158 min  ·  65.1 mi
Train
Kraków Main Station9 min  ·  2300 ft
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at PLN 150 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of PLN 160 per person per day. 
Pets
Pets are allowed on request.
Languages
English, Italian, Polish, Russian, Ukrainian
Number of floors:
4
Number of rooms:
70
Former name
hotel h15 luxury palace - destigo hotels

Reviews and Ratings

Reviews from guests about their experience.
Review score
Based on 761 verified reviews
9.4/10
Perfect
96%
Recommend
Breakfast
9.0/10
Cleanliness
9.6/10
Comfort
9.6/10
Facilities
9.4/10
Free Wi-Fi
9.2/10
Location
9.8/10
Paid Wi-Fi
9.0/10
Staff
9.5/10
Value for money
8.9/10
Pros
Exceptional service
Central location
Spacious room
Comfortable beds
Cons
Limited menu
No garden view
Late checkout fee
Cracked mirror
Guest reviews
based on 2008 reviews
9.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About H15 Palace, A Luxury Collection Hotel, Krakow
What is the check-in and check-out policy at H15 Palace, A Luxury Collection Hotel, Krakow?
Check-in is at 15:00 and check-out is by 12:00.
How far is H15 Palace, A Luxury Collection Hotel, Krakow from John Paul II International Kraków-Balice Airport?
The hotel is 17 km from John Paul II International Kraków-Balice Airport.
What are the dining options available at H15 Palace, A Luxury Collection Hotel, Krakow?
The hotel features an on-site restaurant called The Hours offering a variety of international dishes.
Is breakfast available at H15 Palace, A Luxury Collection Hotel, Krakow?
A buffet breakfast is available for an additional charge of 180 PLN.
What are the key amenities provided at H15 Palace, A Luxury Collection Hotel, Krakow?
The hotel offers free Wi-Fi, a fitness centre, an indoor swimming pool, a sauna, and a hot tub.
How close is H15 Palace, A Luxury Collection Hotel, Krakow to major attractions?
The hotel is located 600 m from St. Florian's Gate, 800 m from St. Mary's Basilica, and 1 km from Krakow Central Railway Station.
Does H15 Palace, A Luxury Collection Hotel, Krakow offer airport shuttle services?
Paid airport shuttle services are available for transfers to and from the airport.
What type of room amenities can guests expect at H15 Palace, A Luxury Collection Hotel, Krakow?
Rooms include air conditioning, a flat-screen TV, a minibar, a safety deposit box, and a private bathroom.
What language do staff members speak at H15 Palace, A Luxury Collection Hotel, Krakow?
The staff speaks English and Polish.
What are some leisure activities available at H15 Palace, A Luxury Collection Hotel, Krakow?
Guests can enjoy services such as bicycle rental, bike tours, and walking tours.
What safety features are present at H15 Palace, A Luxury Collection Hotel, Krakow?
Safety features include smoke detectors, fire extinguishers, and a security system.
What wellness facilities are available at H15 Palace, A Luxury Collection Hotel, Krakow?
The hotel offers a full spa, wellness treatments, and a serene spa atmosphere.

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Rooms and Guests2 Guests, 1 Room