H15 Palace, A Luxury Collection Hotel, Krakow | Krakow ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Sw Jana 15, Krakow, Poland, 31-017

“The hotel's location near Rynek Główny was simply amazing!”view full review

H15 Palace, A Luxury Collection Hotel, Krakow features 70 individually decorated rooms and extensive wellness facilities, including a sauna and indoor pool. This 5-star hotel provides a coffee shop, dry cleaning services, and a bar, all situated in a historical setting.

Rooms & Amenities

Rooms include air-conditioned accommodations equipped with a desk, coffee machine, minibar, and flat-screen TV. Thoughtful touches such as pillow menus and bathrobes are also provided.

Dining & Nearby Options

Nearby dining options include Gossip Cafe and Hard Rock Cafe, both within 0.5 kilometers. Guests can also experience room service and relax at the hotel bar.

Leisure & Activities

The wellness area features a hot tub and saunas, alongside the fitness center. Guests can enjoy leisure activities such as boat tours in the vicinity.

Services & Transportation

The hotel provides a 24-hour front desk and can arrange airport transfers to John Paul II International Airport, located 10 kilometers away. Safety features include a smoke detector and security system.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe

Max:

2 persons

Shower

Coffee machine

room details

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Suite

Max:

2 persons

Shower

Coffee machine

room details

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Presidential Apartment

Max:

2 persons

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Krakow1400 ft

Airports

John Paul II International Krakow-Balice (KRK) 10.2 mi

Katowice (KTW) 65.3 mi

Train

Kraków Main Station2700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Tranquil Spa Experience

“I had an amazing time at the spa, clean and beautifully designed. The treatments were diverse and left me feeling rejuvenated. It was the perfect retreat after a long day of exploring.” view full review

Decadent Breakfast

“The breakfast at H15 was an absolute delight! I loved the Eggs Royale - cooked to perfection with golden yolks. The buffet offered a variety of delicious continental meats and cheeses, making every morning special.” view full review

Luxurious Room Amenities

“My room was impressively spacious with a queen-sized bed that felt divine. I woke up feeling refreshed thanks to the amazing bedding. The bathroom had beautiful touches, like high-end soaps and floor heating which was a blessing in chilly weather.” view full review

Elegant Bathroom Retreat

“The bathroom was a standout feature of my stay. It had floor-to-ceiling marble with a tub and shower that was just like a true luxury. I especially appreciated the thoughtful amenities like heated floors and exquisite toiletries.” view full review

General

No smoking on site
Free Wi-Fi
Car park
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Sw Jana 15, Krakow, Poland, 31-017

Map view

Sw Jana 15, Krakow, Poland, 31-017

City landmarks

Castle

Wawel Royal Castle

1.2 mi

Square

Main Square

2100 ft

University

Collegium Maius Great College

3500 ft

Landmark

Saint Barbara's Church

2100 ft

Church

St. Mary's Basilica

2100 ft

Museum

The Cloth Hall

2100 ft

Landmark

Krakow Barbican

2600 ft

Landmark

Krakow's Rynek Glowny Central Square

2100 ft

Landmark

Corpus Christi Church

1.2 mi

Landmark

Church of St. Andrew

2100 ft

Church

Church of Saint Apostles Peter and Paul

2100 ft

Landmark

Old Town

2100 ft

Museum

Cracow Historical Museum

2100 ft

Tower

Town Hall Tower

2100 ft

Landmark

Adam Mickiewicz Monument

2100 ft

Landmark

Saint Florian's Gate

2100 ft

Museum

Czartoryski Museum

2100 ft

Landmark

Bunkier Sztuki Contemporary Art Gallery

3500 ft

Church

St. Francis of Assisi Church and Monastery

2100 ft

Landmark

Planty Park

2100 ft

Church

Church of St Adalbert

2100 ft

Church

Wawel Cathedral

1.2 mi

Museum

National Museum in Krakow

1.1 mi

Church

Dominican Church

2100 ft

Church

Saint Cross Church

2100 ft

Museum

Rynek Underground

2100 ft

Museum

Lost Souls Alley

2100 ft

Synagogue

Old Synagogue

1.2 mi

Mall

Galeria Krakowska

4200 ft

Nearby

Monument

Grunwald Monument

900 ft

Restaurants

Gossip Cafe 2

0 ft

Zwierzyniecka 4

Pracownia Piwa

100 ft

ul. Kasztanowa 31

Cyrano de Bergerac

600 ft

ul. Slawkowska 26

The Mexican

700 ft

ul.Florianska 34

Galicyjska Restaurant

400 ft

ul. Pijarska 9

Piwnica Pod Zlota Pipa

800 ft

ul. Florianska 30

Vesuvio

800 ft

ul. Florianska 38

Dobry Kumpel Pub

700 ft

Florianska 47

Restauracja Szlachecka Miod i Wino

400 ft

ul. Slawkowska 32

Reviews and Ratings

Reviews from guests about their experience.

Eric

United States, February 2025

7.4/10

My stay at Hotel H15 Luxury Palace was truly good. The really good service from the staff and the stunning facilities made my experience feel special. I was particularly impressed with the diverse breakfast options, though I did encounter a hiccup with a missing breakfast box on my early departure. Overall, it was a wonderful experience, and I left with fond memories. 😊

Rooms

10.0

I stayed in a Super Deluxe room that boasted beautiful decor and old-world charm. The bed was incredibly comfortable, ensuring a restful night after exploring the city.

Service

10.0

The staff were incredibly welcoming and helpful throughout my stay. From arranging transportation to providing local recommendations, their attention to detail was evident.

Location

10.0

The hotel is perfectly situated just a few blocks from Krakow's Main Square, making it easy to explore the city's charm on foot.

Dining

10.0

Breakfast was fantastic, featuring a wide array of options, including made-to-order dishes. The on-site Michelin-star restaurant, Artese, offered an exquisite dining experience.

Facilities

9.0

The hotel's facilities were well-maintained and beautiful. I appreciated the lovely terrace where I enjoyed a complimentary drink.

Bill

United States, December 2024

7.0/10

Overall, my stay at Hotel H15 Luxury Palace was really good with beautiful facilities and attentive service that really enhanced my experience. The breakfast offerings were impressive and the location made it easy to explore Krakow. However, the spa prices felt a bit high, which is something to consider if you're looking for affordable treatments.

Rooms

10.0

I stayed in a Superior room that was spacious and beautifully decorated, making me feel right at home. The underfloor heating was a good touch, especially during my showers.

Service

10.0

The staff at the hotel were very nice, always going above and beyond to assist me. From welcome drinks at check-in to their excellent recommendations for local tours, I felt truly valued throughout my stay.

Location

10.0

The location of the hotel was perfect, just a five-minute walk from the main square. This made exploring the city so convenient, with great restaurants and attractions right nearby.

Dining

10.0

Breakfast was a highlight of my stay; the selection was extensive and the food was delicious. The dining atmosphere was inviting, which made every meal enjoyable.

Facilities

9.0

The spa facilities were luxurious, providing a tranquil escape after a day of exploring the city, though I found some of the massage prices quite expensive.

Frank

United States, November 2024

6.6/10

I had a stellar stay at Hotel H15 Luxury Palace, with the beautiful architecture and cleanliness being major highlights. The staff were exceptionally warm and attentive, always ready to lend a hand. However, I did find the air conditioning in my room a bit annoying as it kept resetting itself to a cooler temperature every morning, which wasn't ideal. Overall, though, the experience was fantastic.

Rooms

9.0

My superior room was spacious and nicely decorated, offering a cozy retreat after long days of exploring Krakow.

Service

10.0

The staff was efficient and knowledgeable, providing really good service that made me feel truly cared for during my stay.

Location

10.0

The hotel's location is perfect, right next to the Main Square, allowing easy access to local attractions, shops, and dining.

Dining

10.0

Breakfast was impressive, with a vast buffet and made-to-order options that catered to all tastes-definitely a highlight each morning.

Facilities

8.0

The spa area was nice, though it got a little crowded during peak hours, it's well-equipped and a great way to unwind.

Alexander

United States, November 2024

5.4/10

I had a fabulous time at Hotel H15 Luxury Palace. The staff were super friendly and really made me feel special. The breakfast spread was impressive, and I loved the hotel's beautiful and clean facilities. However, the air conditioning in my room wasn't quite efficient, which made it a bit too warm at times.

Rooms

8.0

My room was spacious and had all the amenities I needed, but the air conditioning wasn't cooling it down enough.

Service

10.0

The staff were incredibly welcoming and went above and beyond to assist me during my stay, even offering to carry my bags.

Location

9.5

The hotel is perfectly located in the heart of Krakow, close to all the main attractions without being overwhelmed by the crowds.

Dining

9.0

Breakfast was excellent with plenty of delicious options, and I appreciated the quality of the dining experience.

Facilities

9.0

The overall facilities were well-maintained and aesthetically pleasing, making it a great place to relax.

Robert

United States, October 2024

6.6/10

I had an very nice experience at Hotel H15 Luxury Palace. the service was genuinely attentive, making me feel valued throughout my stay. The facilities were beautifully maintained, and the spa offered a tranquil escape that I really enjoyed. on the downside, the parking fees were higher than expected, which was a bit of a downside.

Rooms

10.0

My room was spacious and beautifully decorated, providing a comfortable retreat. I especially loved the huge windows overlooking a quiet street, and the two comforters on the king-size bed were a good touch.

Service

10.0

The staff were incredibly welcoming and efficient. from the moment I arrived, they went above and beyond. They even guided me back to the hotel late at night, which was reassuring.

Location

10.0

The location is really good, just a short walk from the bustling Main Square. it was perfect for exploring the city's historic charm while allowing for peaceful evenings.

Dining

9.0

I enjoyed the breakfast offerings, which had plenty of quality options. I particularly appreciated the ability to request a delicious vegan porridge dish. However, I wish there was a bit more variety in the selection.

Facilities

10.0

The hotel's spa was a highlight for me, with luxurious amenities and a calming atmosphere. The room service was also quick and responsive, making my stay even more enjoyable.